# Klarna Payments degradation

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 33m
- started 2026-01-28 03:57 UTC
- Europe, North America
- eu, us
- id: DWN-31b12d3b56
- Official page: https://stspg.io/sm8c6pkf70zm

## Updates from Klarna
### 2026-01-28 03:57 UTC: investigating
We are currently experiencing a degradation impacting Klarna Payments, more specifically the OSM API. We are working to restore the service as soon as possible. Thank you for your patience.

### 2026-01-28 03:59 UTC: identified
We have identified the issue and is working on a fix for this. Thank you for your patience.

### 2026-01-28 04:05 UTC: identified
The issue should now, since 04:56 CET, be resolved in the NA region. We have identified as similar degradation for the EU region as well. We are working on restoring full service in EU as well.

### 2026-01-28 04:05 UTC: identified
The service has been restored in the US, the service should be restored soon in the EU.

### 2026-01-28 04:11 UTC: monitoring
Service in the EU has been restored as well. We are monitoring the system but service should now be fully restored.

### 2026-01-28 04:30 UTC: resolved
This incident has been resolved.

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