# Direct Debit is experiencing issues in Austria, Germany and Netherlands

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 28m
- started 2026-08-25 12:30 UTC
- Europe, North America, Asia Pacific
- apac, eu, us
- id: DWN-4dbe437acb
- Official page: https://stspg.io/47br1x3zctdt

## Updates from Klarna
### 2026-08-25 12:30 UTC: investigating
We are currently experiencing a Direct Debit payment method degradation in the Austria, Germany and Netherlands regions. We are working to restore the service as soon as possible. Thank you for your patience.

### 2026-08-25 12:50 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-08-25 12:58 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-25 12:58 UTC: resolved
This incident has been resolved.

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