# Merchant Settlement report degradation

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 24m
- started 2025-11-18 15:50 UTC
- Europe
- eu
- id: DWN-513bc00044
- Official page: https://stspg.io/ft1g14nxfbq3

## Updates from Klarna
### 2025-11-18 15:50 UTC: investigating
We are currently experiencing a degradation of the settlement API Europe since 15:00 CET. We are working to restore the service as soon as possible. Thank you for your patience.

### 2025-11-18 16:03 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-18 16:13 UTC: resolved
This incident has been resolved.

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