# Klarna Payments degradation

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Partial outage
- lasted 9h 3m
- started 2026-09-02 15:50 UTC
- Europe
- eu
- id: DWN-621d8c5658
- Official page: https://stspg.io/3y71nmr0yt68

## Updates from Klarna
### 2026-09-02 15:50 UTC: investigating
We are currently experiencing a degradation to Klarna Payments. We are working to restore the service as soon as possible. Thank you for your patience.

### 2026-09-02 18:35 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-02 18:36 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-02 20:05 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-09-02 23:37 UTC: identified
The initial fix did not have the intended outcome, we have now identified another fix which is being implemented. Thank you for your patience.

### 2026-09-03 00:39 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-03 00:53 UTC: resolved
This incident has been resolved.

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