# Merchant Settlements / Payouts degradation

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 2h 51m
- started 2026-10-13 13:25 UTC
- Europe, North America
- eu, us
- id: DWN-af999b79a2
- Official page: https://stspg.io/q61bq6td1c83

## Updates from Klarna
### 2026-10-13 13:25 UTC: investigating
Merchant settlements is experiencing degraded performance. We are working to restore the service as soon as possible. Thank you for your patience.

### 2026-10-13 13:34 UTC: monitoring
Performance has returned to normal, and we are seeing an increase in processed settlements. We will continue to monitor settlement processing to confirm sustained recovery. Thank you for your patience.

### 2026-10-13 16:16 UTC: resolved
This incident has been resolved.

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