# Direct Payments in the App degradation

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 47m
- started 2026-04-17 11:50 UTC
- Europe, Europe
- eu
- id: DWN-c18a502ee4
- Official page: https://stspg.io/y3y3j71y72gr

## Updates from Klarna
### 2026-04-17 11:50 UTC: investigating
We are currently experiencing a degradation to direct payments in the Klarna App in EU region. We are working to restore the service as soon as possible. Thank you for your patience.

### 2026-04-17 12:38 UTC: resolved
This incident has been resolved.

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