# BankID sign-in degradation in Norway

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 2h 17m
- started 2026-10-12 11:45 UTC
- Europe
- eu
- id: DWN-d921c10572
- Official page: https://stspg.io/cxzwnf0mkg7j

## Updates from Klarna
### 2026-10-12 11:45 UTC: investigating
We are currently experiencing a degradation to sign-in in the Klarna App using BankID in Norway. We are working to restore the service as soon as possible. Customers can continue using phone login. Thank you for your patience.

### 2026-10-12 12:05 UTC: monitoring
A fix has been implemented and we are monitoring the results. Customers can continue using phone login. Thank you for your patience.

### 2026-10-12 14:02 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Klarna? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=klarna) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Klarna.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-d921c10572), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.