# Merchant Onboarding degradation using Integration Guides

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 4h 23m
- started 2026-07-29 17:58 UTC
- Europe, North America, Asia Pacific
- apac, eu, us
- id: DWN-d9771e5f1d
- Official page: https://stspg.io/9l3p9zh9g2g2

## Updates from Klarna
### 2026-07-29 17:58 UTC: investigating
We are currently experiencing issues with Merchant Onboarding through Integration Guides App in Merchant Portal in all regions. We are working to restore the service as soon as possible. Thank you for your patience.

### 2026-07-29 19:29 UTC: investigating
We are still investigating the issue. Thank you for your patience.

### 2026-07-29 20:56 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-29 22:01 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-29 22:20 UTC: resolved
This incident has been resolved.

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