# Real-time segmentation delays

- Provider: [Klaviyo](https://down.guide/klaviyo)
- Level: confirmed
- Impact: Degraded
- lasted 3h 14m
- started 2025-09-03 09:53 UTC
- Segments
- id: DWN-60d353a395
- Official page: https://stspg.io/43j1shzfwxg6

## Updates from Klaviyo
### 2025-09-03 09:53 UTC: investigating
We are currently experiencing delays in real-time segment processing. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.

### 2025-09-03 12:46 UTC: identified
We have identified a root cause and are implementing a fix. We do not currently have an estimate for when processing will be back to real-time. We will post another update once a timeline is available.

### 2025-09-03 13:08 UTC: resolved
Real-time segmentation is processing in real-time, and the incident has been resolved.

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