- Level
- confirmed
- Worst impact
- Degraded
- Components
- Email Sending, Text Message Sending, WhatsApp Sending, Mobile Push Sending, Processing
- Regions
- us
- Down Index
- 27of 100
What to do
Check whether you use Klaviyo Email Sending, Text Message Sending, WhatsApp Sending, Mobile Push Sending and 1 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 23h 43m it lasted.
Anything that failed between 2026-10-28 21:49 UTC and 2026-10-29 21:32 UTC may need a replay.Subscribe to Klaviyo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klaviyo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Klaviyo 2
- monitoring
Between 11:00 AM US/Eastern and 5:00 PM US/Eastern on October 28, 2026, some customers may have seen flows skip profiles with the skip reason "Incorrectly Triggered," shown in flow and profile activity. Flows are no longer skipping profiles for this reason, and we are reprocessing impacted profiles. No action is needed from customers, and we will confirm once reprocessing is complete. We continue to monitor closely.
provider
- resolved
Flows are no longer skipping profiles with the skip reason "Incorrectly Triggered." As of 1:22 PM US/Eastern on October 29, 2026, we have finished reprocessing the impacted profiles so that eligible messages were sent. We apologize for any disruption this may have caused. This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cac6cf0437
Is Klaviyo still down?
No, this incident was resolved 2026-10-29 21:32 UTC. For Klaviyo's live state, see https://down.guide/klaviyo.
How long did it last?
23h 43m, from 2026-10-28 21:49 UTC to 2026-10-29 21:32 UTC, by the times Klaviyo posted.
What was affected?
Klaviyo named Email Sending, Text Message Sending, WhatsApp Sending, Mobile Push Sending and 1 more in us.
What caused it?
Klaviyo hasn't published a root cause. If it does, it shows here.
Where does this come from?
Klaviyo's official status page, https://status.klaviyo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.