# Facebook Ads are not syncing correctly

- Provider: [Klaviyo](https://down.guide/klaviyo)
- Level: confirmed
- Impact: Operational
- lasted 10h 38m
- started 2025-11-02 07:03 UTC
- Other
- id: DWN-cb2781845c
- Official page: https://stspg.io/nbb69t3fvvmy

## Updates from Klaviyo
### 2025-11-02 07:03 UTC: identified
As of 1:00 AM ET (approximately one hour ago), our Facebook integration sync encountered a failure, resulting in a temporary delay in data sync. We have confirmed that no data has been lost, and the system failure is strictly impacting sync times. The root cause has been successfully identified, and our engineering team is actively working on deploying the necessary fix.

### 2025-11-02 13:13 UTC: monitoring
A fix has been identified and we are monitoring the results.

### 2025-11-02 17:41 UTC: resolved
The incident is now resolved. All delayed data for Facebook Integrations, which occurred between 1:00 AM and 2:00 AM, has been fully restored.

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