# Subscription workflows are delayed for some customers

- Provider: [Knock](https://down.guide/knock)
- Level: confirmed
- Impact: Degraded
- lasted 46m
- started 2026-02-18 10:16 UTC
- id: DWN-389259ed02
- Official page: https://status.knock.app/incidents/01KHR40QJV8EQCB5XDC7Q73GZ6

## Updates from Knock
### 2026-02-18 10:16 UTC: investigating
We're currently investigating an issue with subscriptions in our service.

### 2026-02-18 10:32 UTC: monitoring
Our service has caught up on the backlog of subscription workflow executions.

### 2026-02-18 11:02 UTC: resolved
This incident has now been resolved and the service is now fully operational.

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