# Sockets service impaired

- Provider: [Knock](https://down.guide/knock)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 34m
- started 2026-10-29 23:30 UTC
- id: DWN-3f8eb2c4b1
- Official page: https://status.knock.app/incidents/01M64ZZXHP05BAM2A0KKH9JV9R

## Updates from Knock
### 2026-10-29 23:30 UTC: investigating
New connections to in-app feeds and guides may be failing when connecting to api.knock.app. We are investigating and working on restoring service.
Normal API operations and notification delivery remain unaffected.

### 2026-10-30 00:01 UTC: identified
We've identified the issue with the service and are actively working on a fix.

### 2026-10-30 00:38 UTC: monitoring
A fix has been implemented, and we're currently monitoring the service.

### 2026-10-30 01:04 UTC: resolved
This incident has now been resolved and the service is now fully operational.

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