- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 27of 100
What to do
Check whether your product depends on Knock. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 3m it lasted.
Anything that failed between 2026-09-21 18:22 UTC and 2026-09-21 19:24 UTC may need a replay.Subscribe to Knock's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=knock works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Knock 3
- investigating
We're currently investigating an issue with dashboard login via magic link. Sign-in via google and passkey are not impacted. Message sending via API is not affected.
provider
- monitoring
A fix has been implemented, and we're currently monitoring the service.
provider
- resolved
This incident is resolved, and magic link login is fully functional. Malicious activity caused our email provider to flag the Knock dashboard's transactional emails, disrupting magic link deliverability. We've blocked the activity and restored email delivery. Only Knock's emails from hello@notify.knock.app were impacted. Customer email channels were unaffected.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-49b73381f7
Is Knock still down?
No, this incident was resolved 2026-09-21 19:24 UTC. For Knock's live state, see https://down.guide/knock.
How long did it last?
1h 3m, from 2026-09-21 18:22 UTC to 2026-09-21 19:24 UTC, by the times Knock posted.
What caused it?
Knock hasn't published a root cause. If it does, it shows here.
Where does this come from?
Knock's official status page, https://status.knock.app, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.