# Message event delays

- Provider: [Knock](https://down.guide/knock)
- Level: confirmed
- Impact: Degraded
- lasted 1h 7m
- started 2026-03-25 15:29 UTC
- id: DWN-6b33c38848
- Official page: https://status.knock.app/incidents/01KMJSVQ2SWMD5JDNT0G8JY88Z

## Updates from Knock
### 2026-03-25 15:29 UTC: investigating
We are investigating delays in creating and processing message events. Some customers may experience delays seeing message events in the Knock Dashboard. Some customers may also experience delays in outbound webhook events triggered by message events.

### 2026-03-25 16:21 UTC: identified
We've implemented a fix and are seeing message event lag begin to recover.

### 2026-03-25 16:22 UTC: identified
Webhook delivery lag has resolved. We are still waiting for message event Dashboard availability lag to recover.

### 2026-03-25 16:36 UTC: resolved
All message event lag has recovered. We are considering this incident resolved.

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