# Workflow processing and message delivery errors

- Provider: [Knock](https://down.guide/knock)
- Level: confirmed
- Impact: Partial outage
- lasted 12m
- started 2026-07-16 15:32 UTC
- id: DWN-72d0a643b2
- Official page: https://status.knock.app/incidents/01KXNRXS6G044CYADEZ5HHGM13

## Updates from Knock
### 2026-07-16 15:32 UTC: investigating
We're currently investigating errors processing notification workflows and sending messages for some customers.

### 2026-07-16 15:35 UTC: identified
We've shipped a fix and are beginning to see recovery. We are continuing to monitor closely.

### 2026-07-16 15:40 UTC: monitoring
Workflow processing and message delivery is operational again. We are continuing to monitor closely.

### 2026-07-16 15:45 UTC: resolved
This incident has now been resolved and the service is now fully operational.

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