# July message data delayed

- Provider: [Knock](https://down.guide/knock)
- Level: confirmed
- Impact: Partial outage
- lasted 1d 2h
- started 2026-07-01 21:53 UTC
- id: DWN-cf71a134e3
- Official page: https://status.knock.app/incidents/01KWFTS6GYC2V69EEH5ADWY28Y

## Updates from Knock
### 2026-07-01 21:53 UTC: monitoring
Message data synchronization into downstream customer data warehouse destinations is delayed for messages created after 8 PM ET on June 30, 2026. We have implemented a fix. We expect the issue to be fully resolved following the nightly synchronization job scheduled on July 2nd, 2026.

### 2026-07-03 00:12 UTC: resolved
This incident has now been resolved and the service is now fully operational.

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