# Workflow processing and message delivery errors

- Provider: [Knock](https://down.guide/knock)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 45m
- started 2026-08-31 16:42 UTC
- id: DWN-d64d4c51ef
- Official page: https://status.knock.app/incidents/01M1CB68EN90G015BHGV0XDHVQ

## Updates from Knock
### 2026-08-31 16:42 UTC: identified
Some customers may seen errors in workflow run processing. We've identified the issue and are rolling out a fix.

### 2026-08-31 16:59 UTC: monitoring
A fix has been implemented, and we're currently monitoring the service. Earlier failing workflows are being retried.

### 2026-08-31 17:35 UTC: monitoring
A fix has been implemented, and we're currently monitoring the service.

### 2026-08-31 18:26 UTC: resolved
This incident has now been resolved and the service is now fully operational.

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