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Kraken

Client Onboarding Delays

Degraded Lasted 58m · started · Kraken's page

Level
confirmed
Worst impact
Degraded
Components
Website, Kraken App, Kraken Pro App, Krak App, Embed
Down Index
17of 100

What to do

  • Check whether you use Kraken Website, Kraken App, Kraken Pro App, Krak App and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 58m it lasted.

    Anything that failed between 2026-04-10 09:34 UTC and 2026-04-10 10:32 UTC may need a replay.
  • Subscribe to Kraken's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 4

  1. identified

    We have identified an issue that is causing delays for clients attempting to onboard to Kraken. Our team are actively working to resolve the issue as soon as possible.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-08d376bdaf

Is Kraken still down?

No, this incident was resolved 2026-04-10 10:32 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

58m, from 2026-04-10 09:34 UTC to 2026-04-10 10:32 UTC, by the times Kraken posted.

What was affected?

Kraken named Website, Kraken App, Kraken Pro App, Krak App and 1 more.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.