# Connectivity Issues - Derivatives

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 47m
- started 2026-08-11 18:57 UTC
- User Interface, User Interface, Single Sign-On +7
- id: DWN-09a5faf931
- Official page: https://stspg.io/c6msdnpq12cb

## Updates from Kraken
### 2026-08-11 18:57 UTC: investigating
We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.

### 2026-08-11 19:05 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-08-11 19:12 UTC: monitoring
A fix has been implemented and we are currently in post only mode

### 2026-08-11 19:15 UTC: monitoring
The platform is back online and post-only has been removed.

### 2026-08-11 19:43 UTC: resolved
This incident has been resolved.

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