Delayed Historical Balance Data

What to do

• Check whether your product depends on Kraken. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 21h 44m it lasted.

  Anything that failed between 2026-08-12 11:43 UTC and 2026-08-13 09:27 UTC may need a replay.

• Subscribe to Kraken's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 4

1. investigatingAug 12, 2026, 11:43 AM UTC

   We are currently investigating an issue causing delays to historical balance data. Current account balances are not impacted. However, affected users may see a gap in their historical balance data after August 12, 2026 at 08:00 UTC. Once the issue is resolved and processing catches up, the missing historical balance data will be published. We are working to restore normal data processing and will provide an update when additional information is available.

   provider

2. identifiedAug 12, 2026, 1:41 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. monitoringAug 13, 2026, 8:35 AM UTC

   A fix has been implemented and we are monitoring the results.

   provider

4. resolvedAug 13, 2026, 9:27 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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