Kraken: Krak Card API outage (EEA/UK)

What to do

Check whether you use Kraken Krak Card. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 7h 56m it lasted.
Anything that failed between 2026-10-07 04:22 UTC and 2026-10-07 12:18 UTC may need a replay.
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https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingOct 7, 2026, 4:22 AM UTC
We are investigating an issue with Krak Card API (EEA/UK), causing Krak card transactions and Card orders to fail. Users in EEA and UK may be unable to complete card transactions at this time. We are working to resolve the issue and will update as soon as we have more information.
provider
identifiedOct 7, 2026, 8:34 AM UTC
The issue has been identified and a fix is being implemented.
provider
resolvedOct 7, 2026, 12:18 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Kraken still down?

No, this incident was resolved 2026-10-07 12:18 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

7h 56m, from 2026-10-07 04:22 UTC to 2026-10-07 12:18 UTC, by the times Kraken posted.

What was affected?

Kraken named Krak Card.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.