Delays linking bank accounts via Plaid

What to do

• Check whether you use Kraken US Dollar (USD) - Domestic in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 56m it lasted.

  Anything that failed between 2026-04-18 04:06 UTC and 2026-04-18 08:02 UTC may need a replay.

• Subscribe to Kraken's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 3

1. investigatingApr 18, 2026, 4:06 AM UTC

   We're investigating an issue with delays linking bank accounts via Plaid. We are working diligently to resolve the issue and will keep you updated.

   provider

2. identifiedApr 18, 2026, 6:36 AM UTC

   We've identified that the issue is related to our vendor, Plaid, and we’re actively monitoring their progress toward a resolution. At this time, the vast majority of clients using Plaid for funding remain unaffected.

   provider

3. resolvedApr 18, 2026, 8:02 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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