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Kraken

Portfolio values may not display on Kraken Pro

Degraded Lasted 17h 8m · started · Kraken's page

Level
confirmed
Worst impact
Degraded
Components
Website, Kraken Pro App
Down Index
23of 100

What to do

  • Check whether you use Kraken Website, Kraken Pro App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17h 8m it lasted.

    Anything that failed between 2026-06-27 22:37 UTC and 2026-06-28 15:46 UTC may need a replay.
  • Subscribe to Kraken's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 5

  1. investigating

    We have received reports that some clients may be unable to load their portfolio value and balances on Kraken Pro web and mobile. Trading, deposits, and withdrawals are operating normally. Our team is investigating and we will provide an update shortly.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2d647477d7

Is Kraken still down?

No, this incident was resolved 2026-06-28 15:46 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

17h 8m, from 2026-06-27 22:37 UTC to 2026-06-28 15:46 UTC, by the times Kraken posted.

What was affected?

Kraken named Website, Kraken Pro App.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.