# Portfolio values may not display on Kraken Pro

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 17h 8m
- started 2026-06-27 22:37 UTC
- Website, Kraken Pro App
- id: DWN-2d647477d7
- Official page: https://stspg.io/45xbvs34m969

## Updates from Kraken
### 2026-06-27 22:37 UTC: investigating
We have received reports that some clients may be unable to load their portfolio value and balances on Kraken Pro web and mobile. 
Trading, deposits, and withdrawals are operating normally.
Our team is investigating and we will provide an update shortly.

### 2026-06-28 11:31 UTC: investigating
We are continuing to investigate this issue.

### 2026-06-28 12:37 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-06-28 13:55 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-28 15:46 UTC: resolved
This incident has been resolved.

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