Delays Processing EUR SEPA Instant Payments

What to do

• Check whether you use Kraken Euro (EUR) - Instant. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 23h 19m it lasted.

  Anything that failed between 2026-05-19 11:58 UTC and 2026-05-20 11:17 UTC may need a replay.

• Subscribe to Kraken's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 4

1. investigatingMay 19, 2026, 11:58 AM UTC

   We are aware of an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Outgoing EUR SEPA payments may be affected and remain in a pending processing status until the incident is resolved. We are actively monitoring the situation with our provider and will share further updates as more information becomes available.

   provider

2. identifiedMay 19, 2026, 5:48 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. identifiedMay 20, 2026, 8:00 AM UTC

   We are aware of an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Most EUR SEPA Instant payments are currently processing. Only a small number of outgoing SEPA Instant transfers is still experiencing delays. We expect full resolution later today.

   provider

4. resolvedMay 20, 2026, 11:17 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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