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Kraken

Market charts unavailable for some Kraken Pro app users

Degraded Lasted 2h 1m · started · Kraken's page

Level
confirmed
Worst impact
Degraded
Components
Kraken Pro App
Down Index
19of 100

What to do

  • Check whether you use Kraken Kraken Pro App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 1m it lasted.

    Anything that failed between 2026-08-14 11:25 UTC and 2026-08-14 13:26 UTC may need a replay.
  • Subscribe to Kraken's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 3

  1. investigating

    We are investigating an issue affecting some Kraken Pro App users, where certain market charts may fail to load and market data may be delayed. Trading remains available. We are working to restore normal market data functionality.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-38ed92e922

Is Kraken still down?

No, this incident was resolved 2026-08-14 13:26 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

2h 1m, from 2026-08-14 11:25 UTC to 2026-08-14 13:26 UTC, by the times Kraken posted.

What was affected?

Kraken named Kraken Pro App.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.