Futures Exchange Connectivity Issues - Web, Mobile & API (Rest & Websockets)

What to do

• Check whether you use Kraken Website, User Interface, REST, Single Sign-On and 4 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 36m it lasted.

  Anything that failed between 2026-06-25 16:32 UTC and 2026-06-25 17:08 UTC may need a replay.

• Subscribe to Kraken's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 4

1. investigatingJun 25, 2026, 4:32 PM UTC

   We are investigating an issue with Futures Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to resolve the issue and will update as soon as we have more information.

   provider

2. monitoringJun 25, 2026, 4:38 PM UTC

   The issue has been identified and the fix has been implemented. Current status is "post only" and we are monitoring the results.

   provider

3. monitoringJun 25, 2026, 4:46 PM UTC

   Fix was succesfull and the Futures Exchange is fully operational. We are further monitoring the results.

   provider

4. resolvedJun 25, 2026, 5:08 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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