# "Confirm withdrawal address" button in emails not responsive.

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 1h 34m
- started 2026-04-22 16:48 UTC
- id: DWN-503fc73e52
- Official page: https://stspg.io/4k0v2rcsz0tq

## Updates from Kraken
### 2026-04-22 16:48 UTC: investigating
We are investigating an issue with "Confirm withdrawal address" button in emails being not responsive for subset of clients. We will post updates here as we continue investigation.

### 2026-04-22 16:49 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-22 17:49 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-22 18:06 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-22 18:23 UTC: resolved
This incident has been resolved.

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