# Connectivity Issues - Web & Mobile

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 6h 5m
- started 2026-06-03 11:27 UTC
- Website, Kraken App, Kraken Pro App +1
- id: DWN-63d8abe806
- Official page: https://stspg.io/dk9w4q6v2q8p

## Updates from Kraken
### 2026-06-03 11:27 UTC: investigating
We are investigating reports from clients having difficulty connecting to API, WEB and Mobile Apps. We are working to resolve the issue and will update as soon as we have more information.

### 2026-06-03 11:29 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-06-03 11:33 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-03 17:32 UTC: resolved
This incident has been resolved.

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