# Portfolio Balance Display Issue on Kraken App

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 3h 28m
- started 2026-05-05 08:15 UTC
- Kraken App
- id: DWN-7389b47c5f
- Official page: https://stspg.io/381xhmlgrggl

## Updates from Kraken
### 2026-05-05 08:15 UTC: investigating
We are investigating reports of an issue affecting portfolio balance display on the Kraken App.
Some clients may see incorrect portfolio balances when using the latest version of the mobile app. Other platforms, including Kraken Pro and web, are not impacted and display correct balances.
Our engineering teams are actively investigating the issue. We will provide updates as soon as more information becomes available.

### 2026-05-05 11:43 UTC: resolved
This incident has been resolved.

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