# Document upload issues

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 50m
- started 2026-09-02 16:51 UTC
- id: DWN-76363ef78c
- Official page: https://stspg.io/2ks1bd9p4khs

## Updates from Kraken
### 2026-09-02 16:51 UTC: investigating
We are investigating an issue that causes errors while trying to upload documents for account verification.

### 2026-09-02 17:41 UTC: resolved
This incident has been resolved.

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