- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 22of 100
What to do
Check whether your product depends on Kraken. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 41m it lasted.
Anything that failed between 2026-09-17 11:09 UTC and 2026-09-17 17:50 UTC may need a replay.Subscribe to Kraken's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Kraken 3
- investigating
We are investigating an issue affecting deposits, where some successfully received deposits are not being credited to client account balances. Our team is actively working to resolve the issue and restore normal deposit processing. We will provide an update as soon as more information is available.
provider
- identified
The issue affecting deposit processing has been mitigated, and new deposits are processing normally. Our team is working to credit deposits that were affected during the incident. We will provide another update once this remediation is complete.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7f2e293bbe
Is Kraken still down?
No, this incident was resolved 2026-09-17 17:50 UTC. For Kraken's live state, see https://down.guide/kraken.
How long did it last?
6h 41m, from 2026-09-17 11:09 UTC to 2026-09-17 17:50 UTC, by the times Kraken posted.
What caused it?
Kraken hasn't published a root cause. If it does, it shows here.
Where does this come from?
Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.