# Customers Bank transactions delays

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 4h 11m
- started 2026-03-23 12:12 UTC
- id: DWN-7f34aa8f48
- Official page: https://stspg.io/wj6kmybgp39l

## Updates from Kraken
### 2026-03-23 12:12 UTC: investigating
We are currently investigating an issue with withdrawal & deposit delays through Customers Bank. We will provide updates as soon as possible.

### 2026-03-23 13:41 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-23 16:23 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Kraken? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=kraken) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Kraken.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-7f34aa8f48), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.