- Level
- confirmed
- Worst impact
- Degraded
- Components
- Krak Card, Debit / Credit Cards
- Down Index
- 22of 100
What to do
Check whether you use Kraken Krak Card, Debit / Credit Cards. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 35m it lasted.
Anything that failed between 2026-10-13 15:58 UTC and 2026-10-13 22:33 UTC may need a replay.Subscribe to Kraken's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Kraken 3
- identified
We are aware of an issue affecting Krak Card, where transactions are being declined. Our team is working on resolving the issue and we will provide an update as soon as possible
provider
- identified
In addition to Krak Card transaction, instant buy transactions are causing some client funds to be withheld preventing further transactions. Our team are preparing a fix for this issue now
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-843bb50ca1
Is Kraken still down?
No, this incident was resolved 2026-10-13 22:33 UTC. For Kraken's live state, see https://down.guide/kraken.
How long did it last?
6h 35m, from 2026-10-13 15:58 UTC to 2026-10-13 22:33 UTC, by the times Kraken posted.
What was affected?
Kraken named Krak Card, Debit / Credit Cards.
What caused it?
Kraken hasn't published a root cause. If it does, it shows here.
Where does this come from?
Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.