# Krak Card & Instant Buy Transactions Declined

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 6h 35m
- started 2026-10-13 15:58 UTC
- Krak Card, Debit / Credit Cards
- id: DWN-843bb50ca1
- Official page: https://stspg.io/hdwvrpqvnzc6

## Updates from Kraken
### 2026-10-13 15:58 UTC: identified
We are aware of an issue affecting Krak Card, where transactions are being declined. Our team is working on resolving the issue and we will provide an update as soon as possible

### 2026-10-13 16:08 UTC: identified
In addition to Krak Card transaction, instant buy transactions are causing some client funds to be withheld preventing further transactions. Our team are preparing a fix for this issue now

### 2026-10-13 22:33 UTC: resolved
This incident has been resolved.

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