Card, Apple Pay, and Google Pay payments unavailable

What to do

• Check whether you use Kraken Debit / Credit Cards. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 10m it lasted.

  Anything that failed between 2026-06-23 20:14 UTC and 2026-06-24 01:24 UTC may need a replay.

• Subscribe to Kraken's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 4

1. investigatingJun 23, 2026, 8:14 PM UTC

   We are currently investigating an issue affecting all card, Apple Pay, and Google Pay transactions across our apps and website. Affected clients may be unable to complete payments using these methods. Our team is actively working to resolve this and we will provide a further update shortly. You can view our other available funding methods here: https://support.kraken.com/articles/360000381846 We apologise for any inconvenience.

   provider

2. identifiedJun 23, 2026, 8:50 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. monitoringJun 23, 2026, 11:01 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

4. resolvedJun 24, 2026, 1:24 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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