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Kraken

Some Users experiencing login issues on the Android apps

Degraded Lasted 5d 23h · started · Kraken's page

Level
confirmed
Worst impact
Degraded
Components
Kraken App, Kraken Pro App, Krak App
Down Index
23of 100

What to do

  • Check whether you use Kraken Kraken App, Kraken Pro App, Krak App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5d 23h it lasted.

    Anything that failed between 2026-06-10 07:00 UTC and 2026-06-16 06:29 UTC may need a replay.
  • Subscribe to Kraken's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 6

  1. investigating

    We're aware that some Users may be unable to log in to the Kraken and Kraken Pro Android Apps. Logging in from a web browser is not affected. Our team is actively investigating and we provide an update as soon as we have more information.

    provider

  2. identified

    We've identified an issue affecting Users on older Android devices (Android 15 and earlier) that may prevent them from signing in or using the Kraken, Kraken Pro, Krak, and Breakout Android apps. iOS apps and access via a web browser at kraken.com are not affected. Our team has found the cause and is working on a fix. We'll update this as soon as we have more information.

    provider

  3. identified

    We've identified an issue affecting Users on older Android devices (Android 15 and earlier) that may prevent them from signing in or using the Kraken, Kraken Pro, Krak, and Breakout Android apps. iOS apps and access via a web browser at kraken.com are not affected. New Breakout app version containing the fix has been released and is available in Google Play. We are continuing to work on a fix for Kraken, Kraken Pro and Krak apps. We'll update this as soon as we have more information.

    provider

  4. identified

    New Breakout and Kraken Pro app versions containing the fix has been released and are available in Google Play. We are continuing to work on a fix for Kraken and Krak apps. We'll update this as soon as we have more information.

    provider

  5. identified

    Fix releases for all affected apps (Kraken, Kraken Pro, Krak, and Breakout) are now available on Google Play. To restore full functionality, affected users on Android 15 and below should update their app to the latest version. We thank you for your patience.

    provider

  6. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8751a4cb53

Is Kraken still down?

No, this incident was resolved 2026-06-16 06:29 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

5d 23h, from 2026-06-10 07:00 UTC to 2026-06-16 06:29 UTC, by the times Kraken posted.

What was affected?

Kraken named Kraken App, Kraken Pro App, Krak App.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.