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Kraken

Delays with Krak Card Orders

Degraded Lasted 2h 8m · started · Kraken's page

Level
confirmed
Worst impact
Degraded
Components
Krak Card
Down Index
19of 100

What to do

  • Check whether you use Kraken Krak Card. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 8m it lasted.

    Anything that failed between 2026-03-18 18:59 UTC and 2026-03-18 21:07 UTC may need a replay.
  • Subscribe to Kraken's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 3

  1. identified

    We are currently investigating an issue that may cause delays with some card order operations. Our team has identified the cause and is actively working on a fix. We will provide updates as more information becomes available.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-92fa841eee

Is Kraken still down?

No, this incident was resolved 2026-03-18 21:07 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

2h 8m, from 2026-03-18 18:59 UTC to 2026-03-18 21:07 UTC, by the times Kraken posted.

What was affected?

Kraken named Krak Card.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.