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Kraken

Issues Completing MXN Deposits via SPEI

Degraded Lasted 7h 41m · started · Kraken's page

Level
confirmed
Worst impact
Degraded
Components
Mexican Peso (MXN) - Domestic

What to do

  • Check whether you use Kraken Mexican Peso (MXN) - Domestic. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 41m it lasted.

    Anything that failed between 2026-05-04 22:04 UTC and 2026-05-05 05:45 UTC may need a replay.
  • Subscribe to Kraken's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 3

  1. identified

    We are currently investigating an issue affecting MXN deposits via SPEI. Clients attempting to fund their accounts using this method are not receiving deposit instructions and are unable to complete deposits. Our team is working to restore full service. We will provide an update as soon as more information is available.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a0e46f1e9f

Is Kraken still down?

No, this incident was resolved 2026-05-05 05:45 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

7h 41m, from 2026-05-04 22:04 UTC to 2026-05-05 05:45 UTC, by the times Kraken posted.

What was affected?

Kraken named Mexican Peso (MXN) - Domestic.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.