# Open Orders Not Being Displayed - Web & Mobile

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 11m
- started 2026-04-01 23:32 UTC
- Website, Kraken App, Kraken Pro App
- id: DWN-a8f7a11c1c
- Official page: https://stspg.io/wblws4vqy8zr

## Updates from Kraken
### 2026-04-01 23:32 UTC: investigating
We are investigating reports from clients not being able to view open orders on WEB and Mobile Apps. We are working to resolve the issue and will update as soon as we have more information.

### 2026-04-01 23:43 UTC: resolved
This incident has been resolved.

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