# Kraken Pro - Adding or viewing withdrawal addresses issue.

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 1h 57m
- started 2026-05-04 19:27 UTC
- Website, Kraken Pro App
- id: DWN-b07292eaba
- Official page: https://stspg.io/y74s41mk352p

## Updates from Kraken
### 2026-05-04 19:27 UTC: investigating
We are investigating reports from clients having difficulty adding or viewing withdrawal addresses on the Kraken Pro Website. Trading via kraken.com and via apps, sign-in and other features is functional. We are working to resolve the issue and will update as soon as we have more information.

### 2026-05-04 20:46 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-04 21:22 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-04 21:24 UTC: resolved
This incident has been resolved.

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