# Delayed Delivery of Account-Related Email Notifications

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 10m
- started 2026-08-20 09:21 UTC
- id: DWN-b95201cd8c
- Official page: https://stspg.io/vc02tb0lq7l9

## Updates from Kraken
### 2026-08-20 09:21 UTC: investigating
We are currently investigating an issue causing delays in the delivery of account-related email notifications (including password reset) for a subset of users.
We are working to resolve the issue and will update as soon as we have more information. We will provide an update as soon as more information becomes available.

### 2026-08-20 09:31 UTC: resolved
This incident has been resolved.

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