# Connectivity Issues - Derivatives

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Partial outage
- lasted 28m
- started 2026-05-12 21:22 UTC
- User Interface, User Interface, Single Sign-On +7
- id: DWN-cd8ddd4b99
- Official page: https://stspg.io/4qm417jhhj1c

## Updates from Kraken
### 2026-05-12 21:22 UTC: investigating
We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.

### 2026-05-12 21:23 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-12 21:23 UTC: identified
The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.

### 2026-05-12 21:25 UTC: monitoring
The platform is back online and post-only has been removed. We will continue monitoring and will update as necessary.

### 2026-05-12 21:50 UTC: resolved
This incident has been resolved.

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