# Instant Buys & Recurring and Custom order delays

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 3d 15h
- started 2026-05-21 19:45 UTC
- Website, Kraken App, Kraken Pro App +2
- id: DWN-cf14419338
- Official page: https://stspg.io/tr8d8sjk575f

## Updates from Kraken
### 2026-05-21 19:45 UTC: identified
We are aware of some users reporting issues with Instant Buy, and Recurring and Custom orders. Our engineers are aware of the issue are are preparing a fix.

### 2026-05-23 11:30 UTC: identified
A fix that has resolved the majority of affected cases has been implemented. A small number of cases remain under investigation and we will provide a further update once all cases are resolved.

### 2026-05-25 07:36 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-05-25 11:11 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-25 11:21 UTC: resolved
This incident has been resolved.

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