# Email Delivery Issues

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 5d 10h
- started 2026-05-06 04:51 UTC
- id: DWN-d80ed7d7b7
- Official page: https://stspg.io/gg2c7t93h2jq

## Updates from Kraken
### 2026-05-06 04:51 UTC: investigating
We are currently investigating reports of degraded performance affecting email delivery. Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.

### 2026-05-06 05:55 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-07 10:28 UTC: investigating
We are again investigating reports of degraded performance affecting email delivery. Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.

### 2026-05-08 09:24 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-11 15:45 UTC: resolved
This incident has been resolved.

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