FIX API order placement issues for recently listed markets

What to do

• Check whether you use Kraken FIX. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 9m it lasted.

  Anything that failed between 2026-09-30 14:28 UTC and 2026-09-30 14:37 UTC may need a replay.

• Subscribe to Kraken's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 3

1. investigatingSep 30, 2026, 2:28 PM UTC

   We are investigating an issue where some clients may be unable to place orders through the FIX API for a limited set of recently listed Spot and Futures markets. Affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.

   provider

2. identifiedSep 30, 2026, 2:29 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. resolvedSep 30, 2026, 2:37 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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