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Kraken

BSU deposits and withdrawals temporarily unavailable

Degraded Lasted 18d 7h · started · Kraken's page

Level
confirmed
Worst impact
Degraded
Components
BabyShark (BABYSHARK) - BNB Chain

What to do

  • Check whether you use Kraken BabyShark (BABYSHARK) - BNB Chain. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 18d 7h it lasted.

    Anything that failed between 2026-04-06 14:27 UTC and 2026-04-24 21:45 UTC may need a replay.
  • Subscribe to Kraken's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 2

  1. identified

    We are aware that the BSU token on the Binance Smart Chain (BSC) is currently paused at the smart contract level, preventing all BSU transfers on-chain. As a result, we have suspended BSU deposits and withdrawals on Kraken while this issue is resolved. We will provide further updates as more information becomes available. We apologise for any inconvenience caused.

    provider

  2. resolved

    The BSU team is performing a token migration to a new contract. Resolution is expected to take longer than initially anticipated while the migration completed. We are currently reviewing the migration plan and will provide a further announcement on what clients should expect to happen to their BSU balances in the coming weeks. Future updates on the migration will be communicated through Kraken's standard announcement channels. BSU deposits, withdrawals, and trading remain suspended until the migration is complete.

    provider

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Corrections

None so far.

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Questions about DWN-df1379af49

Is Kraken still down?

No, this incident was resolved 2026-04-24 21:45 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

18d 7h, from 2026-04-06 14:27 UTC to 2026-04-24 21:45 UTC, by the times Kraken posted.

What was affected?

Kraken named BabyShark (BABYSHARK) - BNB Chain.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.