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Kraken

Futures charts may display outdated data

Degraded Lasted 1d 15h · started · Kraken's page

Level
confirmed
Worst impact
Degraded
Components
User Interface
Down Index
23of 100

What to do

  • Check whether you use Kraken User Interface. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 15h it lasted.

    Anything that failed between 2026-10-13 19:47 UTC and 2026-10-15 11:09 UTC may need a replay.
  • Subscribe to Kraken's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kraken 5

  1. investigating

    We've identified an issue where some Kraken Futures chart data may be outdated. Some requests may return historical candles instead of current data, across all markets. If you rely on this data, please check candle timestamps before using it, and retry or refresh if the data looks outdated. Our team is working on a fix and will share further updates as they become available.

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  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

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  4. monitoring

    We are continuing to monitor for any further issues.

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  5. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e5a65d8e7e

Is Kraken still down?

No, this incident was resolved 2026-10-15 11:09 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

1d 15h, from 2026-10-13 19:47 UTC to 2026-10-15 11:09 UTC, by the times Kraken posted.

What was affected?

Kraken named User Interface.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.