Kraken: Krak Card - Digital Wallet Provisioning Unavailable

What to do

Check whether your product depends on Kraken. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h 22m it lasted.
Anything that failed between 2026-05-20 10:02 UTC and 2026-05-20 11:24 UTC may need a replay.
Subscribe to Kraken's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=kraken works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingMay 20, 2026, 10:02 AM UTC
We are aware of an issue affecting the ability to add Krak Card to Apple Wallet and Google Wallet. We have identified that this is caused by a disruption with an upstream service provider and are actively monitoring for resolution. Card transactions and 3D Secure (3DS) authentication are not affected and continue to operate normally. We will provide a further update once we have more information.
provider
monitoringMay 20, 2026, 10:48 AM UTC
A fix has been implemented and we are monitoring the results.
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resolvedMay 20, 2026, 11:24 AM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Kraken still down?

No, this incident was resolved 2026-05-20 11:24 UTC. For Kraken's live state, see https://down.guide/kraken.

How long did it last?

1h 22m, from 2026-05-20 10:02 UTC to 2026-05-20 11:24 UTC, by the times Kraken posted.

What caused it?

Kraken hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kraken's official status page, https://status.kraken.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.